Last updated: May 2026

Welcome to Lunelle. By accessing or using our website bylunelle.co ("the Site"), you agree to be bound by these Terms & Conditions. Please read them carefully before making a purchase.

General

Lunelle reserves the right to update or modify these Terms & Conditions at any time without prior notice. Your continued use of the Site following any changes constitutes acceptance of those changes.

Products & Pricing

All prices on the Site are listed in USD unless otherwise stated. We make every effort to ensure that product descriptions, images, and prices are accurate. However, errors may occur. Lunelle reserves the right to correct any errors, update information, or cancel orders if any information on the Site is inaccurate, at any time without prior notice.

Product colours may vary slightly from what appears on your screen due to monitor settings and display differences. Minor variations in texture and grain are a natural characteristic of our materials and are not considered defects.

Orders & Payment

By placing an order, you confirm that all information provided is accurate and that you are authorised to use the payment method submitted. Lunelle reserves the right to refuse or cancel any order for any reason, including suspected fraud or unauthorised transactions.

An order confirmation email does not constitute acceptance of your order. Your order is accepted when we dispatch the item and send you a shipping confirmation email.

Shipping & Delivery

Please refer to our Shipping page for full details on dispatch times, delivery estimates, and shipping costs. Delivery timeframes are estimates only and Lunelle is not responsible for delays caused by carriers or customs.

Returns & Refunds

Please refer to our Returns page for full details on our return policy, restocking fees, and refund process.

Intellectual Property

All content on the Site — including text, images, logos, graphics, and design — is the property of Lunelle and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any content from the Site without our prior written consent.

Limitation of Liability

Lunelle shall not be held liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of our products. Our total liability in connection with any order shall not exceed the purchase price of the product in question.

Governing Law

These Terms & Conditions are governed by and construed in accordance with applicable laws. Any disputes arising from these terms shall be resolved in the appropriate jurisdiction.

Contact

If you have any questions about these terms, please contact us at hello@bylunelle.co